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I could not even get $100 OBC for the lower price. These are the types that give TAs a bad name. Started June 21, 2021, By Again, I dropped it because I didn't have time that day to be going back and forth with him. cellyn CC Help Jenn CC Help Jenn Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. I thought RCCL was open on weekends but maybe shorter hours. Don't be surprised if that credit doesn't show up. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Granted it isn't a huge savings but I'll take it. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. You can post now and register later. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. Powered by Invision Community. Upgrade after Final Payment By newcruisergal, July 1, 2012. Press question mark to learn the rest of the keyboard shortcuts. Make him do his job ;). Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I just don't like excuses that aren't true. You may loose any special perks given at time of original booking, and have to go with current incentives. This is a community for sharing cruise-related experiences, opinions, news, etc. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. He first came back and told me it would be several hundred dollars more. He said it would be and there would be no problems. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. . He said it would be and there would be no problems. Cruisers' Choice Awards! Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. :). Nothing much after final payment date has passed. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. CC Help Jenn If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. CC Help Jenn Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. No , once you have made final payments thats it . I checked yesterday, it was still showing available. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. There was a balcony guarantee (X) available. It was not, but I said that was fine, the cabin qualified for military. Just 295 extra for a balcony. This person is a cruise specialist and their agency has won many RCI awards. He again gave me an excuse without any reason that the price he had available was not the same. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. This was after final payment. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. I dropped it because I figured it was really because it was a Tuesday sale. CC Help Jenn I hated sending him an email this morning to tell him it wasn't to be. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. If you have an account, sign in now to post with your account. 5280mom, September 17, 2017 in Royal Caribbean International. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. The caveat is you won't get any money back. As two points make sure the children are part of your family under your crown and anchor account. Thanks all! I asked why. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). January 27, 2006. Is this true? I saw that yesterday on their website. Great prices for neighborhood balconies as well. The first time it was on Tuesday. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. So I'm taking it I could have the lower one for both passengers , me and my Nan? It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. By Powered by Invision Community. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). No brainer decision for us, much better room and cash refund! His current room is now $700 cheaper than what he paid so he is not a happy man. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. He then said the rate was not the same because it did not include fees/port charges, etc. Final payment is the cutoff. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Make Sure Your Voice Is Heard! $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I'm not even going to ask for his assistance on that. reney313, November 12, 2012 in Royal Caribbean International. Display as a link instead, I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. Moreover, the cabin location is not something you can choose and subject to availability. Why he/she didn't want to book it for you is beyond me. My fault. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. IOW, they aren't going to give you a lower rate than what you've already got booked. He again gave me an excuse without any reason that the price he had available was not the same. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. Urghthat is frustrating to hear. :D. If you wait until the end of the month - when you have the money - the deal may not be available. I have sent an email this morning. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. LauraS I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Just rang them up to confirm. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. Posted January 15, 2016. He then came back and said he could not get the rate. If it's not then I will stop trying to look at upgrade opportunities. I just wanted some advice to see if what he is telling me is true. Is that the new policy, and if so does anybody know when it changed? Upload or insert images from URL. RCI reservations takes call 24/7. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. Just thought I would come back andupdate for those asking. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. Thank you as always for your wealth of knowledge. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Florida. We do not have any OBC but did receive the 50% off second guest in each room. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Sorry to hear you had such a hard time with your TA. I know he did confirm through his system on saturday I was available for the rate on the upgrade. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. CC Help Jenn I dropped it because I figured it was really because it was a Tuesday sale. I think all your scenarios should have worked. CC Help Jenn If it's not then I will stop trying to look at upgrade opportunities. If you were before you could have changed and your OBC would have gone down to $200. Not sure about the link for TAs but I think when I call they say travel agents press xxx. That same afternoon, prices. Your link has been automatically embedded. He first came back and told me it would be several hundred dollars more. There was a suite on sale that is 2800 for 2 adults.. Someone at Royal must have mistakenly hit the refund button. Clear editor. Any reccomendations for SD training in WA? Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. She took my payment and upgraded us on the spot! It was approx. Yep, never going with a TA again. Like what you see? Thanks for the confirmation (and letting me vent). When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. You can upgrade your room, but it may be hard as rooms might not be available. There ARE good TA's out there, sorry your experience isn't so good. You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). But with the senior discount it makes it 1800! Also look at Royal Up for an upgrade. Clear editor. Your link has been automatically embedded. It is very unlikely to be able to change or upgrade your room onboard. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Paste as plain text instead, royal caribbean upgrade room after final payment Login Using This Form. Most reps on the main line have no clue. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. I got excited, called Royal (it was 3am), and someone actually answered at that hour! Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. By Upload or insert images from URL. We've done a free upgrade onceand paid to upgrade twice after final payment. Its On the Carnival Liberty right now. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. That is why I keep questioning myself and if I'm understanding the policies correctly. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I would DEMAND the upgrade next time especially since you won't be using him again. Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. This was after final payment. 2023 Cruisers' Choice Awards! Well, the good thing is my dad understood. I would be REALLY upset if you actually got the refund. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. The agency may have won awards, but how long has he been working as a TA. We are still within our final payment window. I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. Finally, it's NEVER too late to upgrade as far as RCL is concerned. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I'm still so excited to go on my first cruise!! You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. You have confirmed that generally this should have been available. Will Royal Caribbean allow me to get an upgrade t. Yes, I'm 100% positive. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. We now owe $76 next August for the final payment. awestover89, September 6, 2021 in Royal Caribbean International. You will be able to leave a comment after signing in, By :(. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. Hi! Oh well. Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Does this seem right? (Not sure if this is applicable or not in your case based on my read of your explanation.). Is this true? ?can't you go up the ranks to a manager at the agency?? I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. Paid Upgrade after Final Payment? Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. I don't understand. If it's related to cruising, it belongs here! And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). The most recent time was Saturday. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Thank you very much for your quick reply. Either way, Im happy for an upgraded room even if I dont get the refund. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Bim1, October 1, 2014 in Royal Caribbean International. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. By A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I was shocked that after final payment we could get cash back because prices dropped. LauraS I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. They were happy to make that switch for me. I'm split in continuing to look. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Just happy to be cruising in a better room than I expected to be. ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. By Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). LauraS Royal Caribbean International Paid Upgrade after Final Payment? LauraS At least that is my guess. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Cruisers' Choice Awards! November 3, 2022 . So they did. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. I went and checked and it doesn't look like I'm getting a refund. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". Royal Caribbean International. He told me the price I was looking at was a military rate. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. As we come from Australia we spoil ourselves. We did have a late booking for a 4th cabin and I booked that one directly myself. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Our sail date is in 13 days. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. You cannot paste images directly. On 7/22/2022 at 4:15 PM, D.Mckinnon said. Sorry to all the good ones out there. Hi all, We are due to sail on a back to back cruises on Oasis in November. L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. By This topic is now archived and is closed to further replies. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Check on the Royal Up website to determine if you are eligible for an upgrade. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. I assume you want connecting state rooms if so there may not be any left. How would i find out which ones are obstructed view on Oasis? Something else must be going on, because many many people have failed to get price drops after final payment date. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. You're correct about after final payment. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. The numbers for upgrading to a full suite, however, are all over the map. Will RCI not upgrade 13 days in advance of sailing? royal caribbean upgrade room after final payment. The second time was not a "new booking only sale" and was for a guarantee. Will RCI not upgrade 13 days in advance of sailing? The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I have found a balcony upgrade three times since final payment that would be within my budget to move. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. What I'm asking is..I booked a Junior Suite on an upcoming cruise. So, if I had waiting until morning, it would have been gone gone gone! Any other way to get the upgrade at the website price? Cruisers' Choice Awards! Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Unfortunately, he and his wife own the agency. All rights reserved. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. When you make your bid, you can request that your payment be made with your FCC. One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? The cruise market appears to be different from pre-covid. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. Nothing much after final payment date has passed. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Cruisers' Choice Awards! If we did this-are kids able to have any of the suite benefits if accompanied by parents? Attempting to do another now if the right cabin is available. Sorry you are stuck in a cabin you would have preferred to upgrade. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. Pasted as rich text. However, ships are sailing full and the practice in general has been abandoned. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I just wanted some advice to see if what he is telling me is true. He then came back and said he could not get the rate. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". I paid the remainder of my October Navigator cruise off last week. Good luck. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. Sorry, I know this is a basic question but I feel like I must be nuts. It seems if that were the case, I would see many posts about that on here! Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Pasted as rich text. Sounds like he's just LAZY!! I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. We had a Balcony that's fine as no Suites were avaliable at the time. His TA is t. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . The bid amount is per person for the entire duration of the cruise. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! Yup many cruise lines will do price adjustment prior to final payment. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Bit of a lottery i suppose. Cruisingboyo, August 5, 2009 in Royal Caribbean International. I had the same issue two years ago. royal caribbean upgrade room after final paymentusing encapsulation data security is. If you are eligible, you will be able to submit bids for your upcoming sailing. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. Not worth it. I will know for next time and trust my gut. Started June 21, 2021, By Seeing as the balcony's so cheap might look into a JS! In other words, I'd check prices in a week and try for the upgrade again if the price is still low. You have confirmed that generally this should have been available. They come and go quickly sometimes. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. The caveat is you won't get any money back. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. D.Mckinnon I wouldn't give up, you should be able to upgrade. Keep watching the price, if it does not change and it is no longer listed in the next flyer (due Thursday afternoon), then you still may be able to get it. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. I checked yesterday, it was still showing available. This morning I checked, and sure enough, the guarantee was gone. Nothing changed, you got bad info. By If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? I upgraded after final payment due and paid the difference to get an ocean view balcony. My fault. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. Started June 21, 2021, By Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. Sorry to all the good ones out there. This morning I checked, and sure enough, the guarantee was gone. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Try and enjoy the cruise anyway. I do have a RoyalUp bid too! We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? Started August 27, 2021, By This person is a cruise specialist and their agency has won many RCI awards. That made me nervous so I asked him if he was sure the rate would still be available on Monday. #8. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} Create an account to follow your favorite communities and start taking part in conversations. Forum Jump. He told me the price I was looking at was a military rate. Your booking number would stay the same as you are just doing a reprice so nothing in the cruise planner (CP) will be affected. Started August 27, 2021, By If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. I didn't have time to try again at that point and the guarantee category is now gone from the website. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. How to upgrade with Royal Up. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. Nope. Cruisers' Choice Awards! Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. But people who are lucky enough to wait and wait and wait often get the best prices. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. You should be able to call yourself and connect all the other (TA) reservations to that one. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. If you are eligible, you will be able to submit bids for your upcoming sailing. The first time it was on Tuesday. Thank Kathy. Is this really the case? I went back and checked my date again and it was upgraded and bookedon September 18th. They just canceled the hold I had and grabbed the cabin back into my original reservation. I found the price on the "regular" website. Just like a Royal Caribbean adventure, the possibilities are endless. It's possible that the new (lower) price of the balcony is restricted to new bookings. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. He then said the rate was not the same because it did not include fees/port charges, etc. Thanks for the confirmation (and letting me vent). Display as a link instead, you might not have scrolled down far enough. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. Depending on the suite and cruise. A quick google search confirmed this policy and I was on my way. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule.

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royal caribbean upgrade room after final payment